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Instructor Senior Analyst (Pre-process Trainer)


  • At least 3 years overall experience; at least 2 years experience as a pre-process trainer (focus on grammar, voice & accent training) in a contact center

  • Good written and comms skills

  • Experience in working with online learning management systems and conducting training virtually via virtual training such as but not limited to MS Teams (advantage but not required)

  • Educational Background: College Graduate

  • Primary site is Gateway, Quezon City but must be willing to report to other Metro Manila sites as needed

Job Responsibilities

  • Will do Pre-Process, Voice/Accent/Culture training for new hires

  • Individual Contributor

More Information

44,500 - 68,100

Full Time




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