Developer - Genesys Cloud (IT)

Qualifications

  • Extensive experience with Genesys Cloud development (Must be willing to work graveyard shift)

  • 5 Years experience

Job Responsibilities

• Experience in software development in analysis, design, development, deployment and testing with wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems

• Experience with Agile / Scrum

• Extensive experience in Genesys Cloud Development of APIs, data actions

• Good knowledge of Genesys Cloud framework, Genesys Cloud Architect, Genesys Cloud configuration and integration with third party systems like Salesforce

• Experience in developing custom applications in Genesys platform with experience in any of programming languages like Python, NodeJS, Javascript, HTML 5

• Experience with Javascript, Web Services, Python or Node.js

• Experience in design and implementation of Multi-channel routing (Genesys Cloud Email, web callback, webchat) and Genesys Outbound across various business units for multiple contact centers.

• Good Knowledge in design and development and converting them into robust system designs and supporting them

• Good Telecom expertise and understanding of applicability and value in software development

• Experience in the complete Software Development Life Cycle (SDLC)

• Experience in Testing and Debugging of Software Applications

• Ability to work in tight schedules and efficient in time management

• Highly motivated team player with excellent interpersonal, technical and communication skills

• Willing to work EMEA timezone

More Information

Negotiable

Full-time

N/A

WFH - Hybrid - Onsite

Makati, Mandaluyong, Pasay, Quezon City, Taguig