2. Customer Service Representative w/Experience (Call Center Agent)

Qualifications

  • Must be at least a High School graduate.

  • Must be at least 18 years old.

  • No work experience is required, BPO Exp is a plus.

  • Must be willing to work at the office or WFH based on company business needs.

  • Must be fluent in conversational English

  • Must have good computer skills and can type at least 25wpm.

Job Responsibilities

- Providing day-to-day customer service support to customers needs based on client account services or products.

- May handle assistance through phone, email or chat.

- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.

- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.

- Ensuring quality support and customer satisfaction.

More Information

18,000 - 30,000

Full Time

Voice - Non-voice - Chat - Email

WFH - Hybrid - Onsite

Alabang, Antipolo, Bacolod, Bacoor, Baguio, Batangas City, Bucalan, Cagayan De Oro, Cebu City, Clark Pampanga, Davao City, Iloilo, Imus Cavite, Makati, Mandaluyong, Pasay, Pasig, Quezon City, Sucat, Taguig