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Workplace Service Delivery Associate Manager - Space


  • Graduate or equivalent.

  • 7-8 years experience in shared service/processing experience or workforce management or call center experience from voice and non-voice, preferably Technical Support

  • 2 to 3 years of managerial experience in a call center or 5-7 years of supervisory experience

  • People Management and Stakeholder management

Job Responsibilities

Organize, lead, and control processes, people, and tools to deliver good customer experience within agreed speed, quality, and cost. Supervise Representatives including the assignment of work, on-the-job training, communication of expectations, Oversee the delivery of quality, and productivity

More Information

73,300 - 153,200

Full Time




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