Qualifications
Extensive experience with Genesys Cloud development (Must be willing to work graveyard shift)
5 Years experience
Job Responsibilities
• Experience in software development in analysis, design, development, deployment and testing with wide range of technical experience in architecture definition and implementation of various Enterprise and voice-based systems
• Experience with Agile / Scrum
• Extensive experience in Genesys Cloud Development of APIs, data actions
• Good knowledge of Genesys Cloud framework, Genesys Cloud Architect, Genesys Cloud configuration and integration with third party systems like Salesforce
• Experience in developing custom applications in Genesys platform with experience in any of programming languages like Python, NodeJS, Javascript, HTML 5
• Experience with Javascript, Web Services, Python or Node.js
• Experience in design and implementation of Multi-channel routing (Genesys Cloud Email, web callback, webchat) and Genesys Outbound across various business units for multiple contact centers.
• Good Knowledge in design and development and converting them into robust system designs and supporting them
• Good Telecom expertise and understanding of applicability and value in software development
• Experience in the complete Software Development Life Cycle (SDLC)
• Experience in Testing and Debugging of Software Applications
• Ability to work in tight schedules and efficient in time management
• Highly motivated team player with excellent interpersonal, technical and communication skills
• Willing to work EMEA timezone
More Information
Negotiable
Full-time
N/A
WFH - Hybrid - Onsite
Makati, Mandaluyong, Pasay, Quezon City, Taguig